Brew City 2021 - "Choose Your Own Adventure"

19 Jan 2021
5:00pm - 6:30pm CST



Join us to kick off  2021 with a virtual roundtable adventure with several breakout rooms to choose from.


Brew City HDI 

 Join us Tuesday, January 19th

5:00 pm - 6:30 pm CST


Potential "Adventures" to choose from...

  • Strategies to address burnout and fatigue.
  • What's your travel destination as soon as you're comfortable traveling?
  • Making your health and wellness a priority.
  • Preparing for the covid-19 vaccine & possible return to the office.
  • What is your favorite creative virtual team building activity?
  • Other topics?




Congratulations to the winners of 2020 HDI Brew City Awards


Best Service & Support Analyst

Angela Nell



Best Service & Support Technician

Shane Kulp

Good Luck on District Finals!


A Special Congratulations to

ManpowerGroup for being nominated by SysAid for the “Best Service Improvement Initiative” which recognizes an organization that has successfully adopted or improved one or more service offerings in 2020. This North America IT team is led by Ger Doyle, Jennifer Anderson, Mario Cortez and David Corkins.  



 Thank you to our Platinum Sponsors!


Who is HDI (About)?:


We Empower Technical Support and Service Management to Deliver:
Smarter Service. Better Business.

Rapid change is constant in our industry. HDI has been at the center of this change, helping you do what you do - and making you better. It's in our DNA. For thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to:

  • Drive change
  • Harness knowledge
  • Transform teams
  • Make connections
  • Turn challenges into opportunities

HDI’s mission is to advance this industry through community, transformative education and events, and outcome-oriented advisory services. We are now poised at the cusp of digital transformation to lead this industry into the future.



19 Jan 2021
5:00pm - 6:30pm CST

Google Calendar

  • Online Event - Zoom