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VERSION:2.0
PRODID:-//HDI Brew City//Silkstart Technology Inc.//
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TZID:America/Chicago
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DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:CDT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
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BEGIN:STANDARD
DTSTART;VALUE=DATE-TIME:20261101T020000
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SUMMARY:Brew City HDI Forum: Celebrating Excellence in  IT Service & 
 Support
DTSTART;TZID=America/Chicago;VALUE=DATE-TIME:20250509T140000
DTEND;TZID=America/Chicago;VALUE=DATE-TIME:20250509T160000
DTSTAMP;VALUE=DATE-TIME:20250417T152841
UID:68011e291995c705e3a87087
DESCRIPTION: We are finalizing the details but we wanted everyone to save 
 the date for this exciting event. Not only will we have inspiring content 
 but we are fortunate to be able to have everyone see one of the best 
 viewing spots of the Downtown Milwaukee skyline. Event Description Join us
  for an engaging and inspiring forum focused on the power of recognition 
 within IT service and support teams. We&rsquo\;ll explore how 
 organizations like Advocate and Northwestern Mutual have embraced the HDI 
 Awards process to drive performance\, boost morale\, and celebrate 
 exceptional contributions. You'll hear real stories from leaders who have 
 seen firsthand how simple acts of recognition can shift culture\, create 
 impact\, and retain top talent. Event Highlights: Success Spotlights from 
 Advocate and Northwestern Mutual: Learn how their teams use recognition 
 programs&mdash\;including HDI Awards&mdash\;to inspire excellence and 
 build strong service cultures. Presentation: "The Power of Recognition" 
 (15&ndash\;20 minutes) A dynamic talk on why kudos and appreciation matter
  now more than ever in support environments. Interactive Panel Discussion 
 (45&ndash\;60 minutes) Hear from leaders and past award winners\, then 
 join in as we explore key topics like: Why do some organizations hesitate 
 to recognize individuals? What are the real benefits of employee 
 recognition? How can teams easily nominate someone for an HDI Award? 
 Optional Table Talk Discussion (Final 15 minutes) Dive deeper with peers 
 in short group discussions to exchange ideas and perspectives on 
 recognition best practices. Whether your organization currently 
 participates in HDI Awards or you're just curious about how recognition 
 can transform your team\, this event will leave you with actionable 
 insights and meaningful connections. Free to attend &ndash\; open to all 
 industry professionals. Event Location An Unforgettable View from the Top 
 of the Tower We&rsquo\;re not just bringing you a powerful forum on 
 recognition and excellence&mdash\;we&rsquo\;re hosting it in one of the 
 most inspiring spaces in the city. This event takes place on the top floor
  of the iconic Northwestern Mutual Tower\, offering breathtaking 360&deg\;
  views of downtown Milwaukee\, Lake Michigan\, and the city skyline. It's 
 a rare opportunity to experience a space typically reserved for internal 
 events\, and one that few people outside of Northwestern Mutual ever get 
 to see. Whether you're a longtime Milwaukeean or just visiting\, this 
 location provides a truly memorable backdrop for great conversation\, 
 professional connections\, and fresh ideas. Come for the 
 insight&mdash\;stay for the view. 
LOCATION:805 E Mason St\, Milwaukee\, WI 53202\, USA
PRIORITY:5
URL:https://www.brewcityhdi.com:443/events/brew-city-hdi-workshop-
 celebrating-excellence-in-it-service-support
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