2027 Brew City HDI Awards Celebration

Celebrating Excellence in IT Service & Support!

Join us for an evening of recognition, celebration, and connection as Brew City HDI honors the outstanding individuals who make a difference in the world of IT service and support.

Each year, the HDI Awards recognize professionals who go above and beyond in supporting their organizations, helping their colleagues, and delivering exceptional service.

We're excited to recognize our 2026 Brew City HDI Award Nominees!

Best Service and Support Analyst

Recognizing individuals who consistently demonstrate excellence in customer service, technical support, and problem-solving.

• Andre Soto — Advocate Health

• Brock Harrison — Advocate Health

• Chris Kalchthaler — VJS Construction Services

• David Edwards — Advocate Health

• Eliseo Marangelli — Advocate Health

• Rachel Salonen — Advocate Health

• Rob Bryant — Advocate Health

• Shelly Sullivan — Advocate Health

• Tania Perez — Advocate Health

•  

Best Service and Support Technician

Honoring technical support professionals who demonstrate exceptional technical expertise, dedication, and customer service.

• Nick Potter — Northwestern Mutual

• Steven Botsford — Northwestern Mutual

• Tom Bucci — Northwestern Mutual

•  

Best Team Lead

Recognizing outstanding leaders who inspire their teams, drive performance, and foster a culture of excellence in IT support.

• Bradford Paulson — ManpowerGroup

• Noah Lee — Northwestern Mutual

•  

Join Us in Celebrating!

Behind every successful IT organization are dedicated professionals who keep technology running, solve problems, and help people succeed.

This evening is about recognizing those individuals and celebrating the contributions they make every day.

We'll announce our local award winners, celebrate the accomplishments of all our nominees, and enjoy an evening connecting with fellow IT professionals from across the Milwaukee area.

Congratulations to all 14 of our 2026 Brew City HDI Award Nominees!

We look forward to celebrating with you!

We request our entire Brew City HDI Community to join us at this live event

and help us celebrate this year's group of Nominees. 

We recognize your hard work and leadership through this fulfilling year.

 Thank you to our Platinum Sponsor:

 Who is HDI (About)?:

We Empower Technical Support and Service Management to Deliver:
Smarter Service. Better Business.

Rapid change is constant in our industry. HDI has been at the center of this change, helping you do what you do - and making you better. It's in our DNA. For thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to:

• Drive change
• Harness knowledge
• Transform teams
• Make connections
• Turn challenges into opportunities

HDI’s mission is to advance the tech industry through community, transformative education and events, and outcome-oriented advisory services. We are now poised at the cusp of digital transformation to lead this industry into the future.